FAQs

Frequently asked questions from artists and collectors

13 articles in this collection
Written by n0shot, Lisa Liang, and Lauren Mae

General

How do I update my profile information?

Set avatar, change username and more!

Written by n0shot
Updated over a week ago

How do I transfer my account?

How to transfer from email account to wallet

Written by n0shot
Updated this week

Artists

What is a Layer "Cover Image"?

Written by n0shot
Updated over a week ago

How do I collaborate on an Async piece?

Setting up collaborations and accepting requests from other artists

Written by Lauren Mae
Updated this week

What are the upload limits on Async?

Written by Lauren Mae
Updated this week

What is Layer Grouping?

How and why you would group multiple Layers under one "Layer Token"

Written by n0shot
Updated over a week ago

Can I upload a GIF/Video?

Written by Lisa Liang
Updated over a week ago

How long for my artwork to be approved?

The Async review and approval process

Written by Lauren Mae
Updated this week

Why are my Blueprints not segmented on OpenSea?

Written by Lauren Mae
Updated this week

When can I expect payment for sales?

Written by Lauren Mae
Updated this week

How do I burn or transfer a piece?

Written by n0shot
Updated over a week ago

Collectors

Why is there a gas fee when I make changes to a Layer?

Why modifying a Master incurs a gas fee

Written by Lauren Mae
Updated this week

Troubleshooting

Login Methods and Troubleshooting

The differences between common login methods

Written by n0shot
Updated over a week ago