FAQs

How do I update my profile information?

Set avatar, change username and more!

Written by n0shot
Updated today

What is the difference between an email-based account and wallet-based account?

Deciding which Async account is right for you

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Written by Shannon Chen See
Updated over a week ago

How do I transfer my account from email to wallet login?

Change from email to wallet account

Written by n0shot
Updated over a week ago

My application to be an Async artist was postponed. What now?

Common reasons your Async application was postponed

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Written by Shannon Chen See
Updated over a week ago

Why has my Blueprint presale not started on time?

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Written by Shannon Chen See
Updated over a week ago

What is a Layer Cover Image?

Written by n0shot
Updated over a week ago

How do I collaborate on an Async piece?

Setting up collaborations and accepting requests from other artists

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Written by Shannon Chen See
Updated today

What are the upload limits on Async?

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Written by Shannon Chen See
Updated over a week ago

What is Layer Grouping?

How and why you would group multiple Layers under one "Layer Token"

Written by n0shot
Updated over a week ago

Can I upload a GIF or video?

Incorporating video and animation into Blueprints

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Written by Shannon Chen See
Updated today

How long for my artwork to be approved?

The Async review and approval process

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Written by Shannon Chen See
Updated over a week ago

Why are my Blueprints not segmented on OpenSea?

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Written by Shannon Chen See
Updated over a week ago

When can I expect payment for sales?

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Written by Shannon Chen See
Updated over a week ago

How do I burn or transfer a token?

Moving a token from one collection to another

Written by n0shot
Updated over a week ago

I've been outbid on an auction. When do my original funds get returned?

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Written by Shannon Chen See
Updated over a week ago

Why is there a gas fee when I make changes to a Layer?

Why modifying a Master incurs a gas fee

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Written by Shannon Chen See
Updated over a week ago

Login Methods and Troubleshooting

The differences between common login methods

Written by n0shot
Updated over a week ago