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FAQs
FAQs
Frequently asked questions from artists and collectors
16 articles in this collection
Written by
n0shot
and
Lauren Mae
General
How do I update my profile information?
Set avatar, change username and more!
Written by
n0shot
Updated over a week ago
How do I transfer my account?
How to transfer from email account to wallet
Written by
n0shot
Updated over a week ago
Artists
My application to be an Async artist was postponed. What now?
Common reasons your Async application was postponed
Written by
Lauren Mae
Updated over a week ago
Why has my Blueprint presale not started on time?
Written by
Lauren Mae
Updated this week
What is a Layer Cover Image?
Written by
n0shot
Updated over a week ago
How do I collaborate on an Async piece?
Setting up collaborations and accepting requests from other artists
Written by
Lauren Mae
Updated over a week ago
What are the upload limits on Async?
Written by
Lauren Mae
Updated over a week ago
What is Layer Grouping?
How and why you would group multiple Layers under one "Layer Token"
Written by
n0shot
Updated over a week ago
Can I upload a GIF or video?
Incorporating video and animation into Blueprints
Written by
Lauren Mae
Updated over a week ago
How long for my artwork to be approved?
The Async review and approval process
Written by
Lauren Mae
Updated over a week ago
Why are my Blueprints not segmented on OpenSea?
Written by
Lauren Mae
Updated over a week ago
When can I expect payment for sales?
Written by
Lauren Mae
Updated over a week ago
How do I burn or transfer a token?
Moving a token from one collection to another
Written by
n0shot
Updated over a week ago
Collectors
I've been outbid on an auction. When do my original funds get returned?
Written by
Lauren Mae
Updated over a week ago
Why is there a gas fee when I make changes to a Layer?
Why modifying a Master incurs a gas fee
Written by
Lauren Mae
Updated over a week ago
Troubleshooting
Login Methods and Troubleshooting
The differences between common login methods
Written by
n0shot
Updated over a week ago