FAQs

How do I update my profile information?

Set avatar, change username and more!

Written by n0shot
Updated over a week ago

How do I transfer my account?

How to transfer from email account to wallet

Written by n0shot
Updated over a week ago

My application to be an Async artist was postponed. What now?

Common reasons your Async application was postponed

Written by Lauren Mae
Updated over a week ago

Why has my Blueprint presale not started on time?

Written by Lauren Mae
Updated this week

What is a Layer Cover Image?

Written by n0shot
Updated over a week ago

How do I collaborate on an Async piece?

Setting up collaborations and accepting requests from other artists

Written by Lauren Mae
Updated over a week ago

What are the upload limits on Async?

Written by Lauren Mae
Updated over a week ago

What is Layer Grouping?

How and why you would group multiple Layers under one "Layer Token"

Written by n0shot
Updated over a week ago

Can I upload a GIF or video?

Incorporating video and animation into Blueprints

Written by Lauren Mae
Updated over a week ago

How long for my artwork to be approved?

The Async review and approval process

Written by Lauren Mae
Updated over a week ago

Why are my Blueprints not segmented on OpenSea?

Written by Lauren Mae
Updated over a week ago

When can I expect payment for sales?

Written by Lauren Mae
Updated over a week ago

How do I burn or transfer a token?

Moving a token from one collection to another

Written by n0shot
Updated over a week ago

I've been outbid on an auction. When do my original funds get returned?

Written by Lauren Mae
Updated over a week ago

Why is there a gas fee when I make changes to a Layer?

Why modifying a Master incurs a gas fee

Written by Lauren Mae
Updated over a week ago

Login Methods and Troubleshooting

The differences between common login methods

Written by n0shot
Updated over a week ago